Role: Credit Risk Analyst - Customer Management Location: Leicester – 1 day a week in office Salary: £35,000 - £45,000 Bonus and great benefits Love working in Credit Risk but frustrated with the slow pace, red tape and being pigeon-holed into a certain area? Then this is the company for you. You will be joining a FTSE 100, global household name retailer who have a £1.3 billion credit portfolio and a customer base of over 3 million but join a small, close knit and friendly team. It’s a fantastic opportunity to work to join a growing Credit and Risk Analytics team who are responsible for analysing all aspects of our their credit portfolio and use their vast data to drive insight on how they can optimise their customer proposition and business profit. You’ll be at the heart of understanding their 3 million credit customers and designing, testing and implementing strategy changes to help grow the business. They offer comprehensive, tailored training, a chance for you to work across any area of the credit risk lifecycle you like and even move teams internally to gain experience in different business areas. People have joined them from some of the biggest and most well-known financial companies due to their welcomed change of pace (it has taken them 9 months from idea generation to launch of a brand-new product), the family feel culture and the chance to really make a difference. If you’re excited about using data to drive real business impact, this role is a great place to develop your career within a growing business and well-known brand Anyway, the role This is a brilliant opportunity for someone who has great data analysis skills and a real curiosity about solving business problems. You’ll enjoy getting stuck into complex problems, confidently analysing a range of data using industry standard tools (e.g. SQL, SAS, Excel, PowerBI) and working on cross functional projects to deliver great products for our customers. You will: Identify risks and opportunities in the current strategy and rules through complex analysis, using multiple data sources. Produce regular reporting and carry out ad hoc analyses. Comment on trends, adding value through contributing ideas and solutions to any problems or opportunities identified. Work with internal and external teams to deliver suitable customer management strategies. This could be across contact centre, marketing, customer experience, and tech. Serving as the expert on credit risk and data, while best representing the commercial value and regulatory aspects of lending activity. Translate information into genuine insight that can be used to make informed business decisions So, if you have: Experience of working in a Credit & Risk role is essential Outstanding data analysis skills Proven track record of using information to provide business insight A history of using data strategically A demonstrable track record of analysing and reviewing data coupled with an ability to then make recommendations to gain buy in and implement change Experience of working with coding platforms such as SQL/SAS/Python or similar Then we want to speak with you – and so will they. We are more than happy to send you a full spec or sing their praises over a brief call - just let us know what you prefer. Infomeetskillful.com/ Chris.manningmeetskillful.com
